Rent collection

Collect rent on time, every time

See 90% fewer late payments with automated rent reminders, late fees, and auto pay—all in one place. Plus, real-time reporting helps you keep track of every penny no matter how many properties you manage.

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Reduce late payments more than 90% with auto pay

Reduce late payments more than 90% with auto pay

Multiple bank accounts for easy accounting

Multiple bank accounts for easy accounting

Tax reports including 1099s and Schedule E

Tax reports including 1099s and Schedule E

84% of users experienced an easy setup

84% of users experienced an easy setup

Fast-track your money

Get quicker access to your funds with Faster Payments. Eligible TenantCloud users can enroll and receive ACH transactions in just 2-3 business days.

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Fast-track your money
Pricing & Plans
Monthly Yearly (one month free)
Starter
Designed for DIY landlords looking to automate tasks and simplify their portfolios.
$18 .00 $16 .50 /m
Includes:
  • Online Rent Payments
  • Maintenance Management
  • Listings and Applications
Growth
Designed for mid-to-large landlords looking for additional organization and tenant tools.
$35 .00 $32 .10 /m
Everything in Starter, plus:
  • Enhanced Reporting
  • Move In/Out Inspections
  • Property Message Board
Business
Designed for large companies looking for advanced features tailored to their needs.
Custom Custom /m
Everything in Pro, plus:
  • Team Management & Tools
  • Task Management
  • User-Interface Customization

Prices exclude any applicable taxes.

Onboarding available. Onboarding fees apply based on portfolio size.

Property Management
Properties & Units
Easily track and organize properties.
Unlimited
Unlimited
Unlimited
Unlimited
Leases
Onboard tenants, create new leases, schedule rent invoicing, and specify rental terms.
10
30
60
Unlimited
Keys & Locks Management
Store key and lock information in a secure place.
5
15
100
Unlimited
Data Storage & Management
Securely store and manage documents, photos, and other sensitive information.
1 GB
10 GB
25 GB
Custom
Service Providers
Keep a list of service providers for tenants of each property.
Data Export & Import
Export account data for your records and upload property data directly into TenantCloud.
Notification Center
Receive email/feed/push notifications for invoices, applications, and more. Manage all of your notifications in one place.
Landlord, Tenant, Service Pro & Owner Mobile Apps
Download the mobile app to keep track of things on the go.
Global Search
Search your account for people, payments, and documents more quickly and easily.
Tenant Message Board
Post public notices (e.g., freeze warnings) to some or all tenants.
Rental Marketing & Listing
Rental Listings
Post available listings to your listing website and advertise them to potential tenants.
Unlimited
Unlimited
Unlimited
Unlimited
Listing Syndication
Advertise rentals on partnered listing sites with one click.
Listing Website & Logo
Personalize your free TenantCloud listing website and add your business logo.
Listings Auto-Refresh
Automatically refresh listings every 30 days.
Custom Domain
Add an existing URL to use as your listing website.
Leads Management
Lead Tracking
Track engagements with potential tenants. Add notes, provide call details, and view their activity timeline.
Lead Text Messaging
Send text responses to potential renters.
10
15
20
Custom
Tour Scheduling
Schedule showings for available properties with ease.
Premium Leads
Receive the potential tenant matches with the help of our listing partners.
Tenant Screening
Full Tenant Screenings
Request background and credit checks, eviction reports, and more.
Free *paid by applicant
Free *paid by applicant
Free *paid by applicant
Free *paid by applicant
Local County Searches
In-depth county searches are included in our background checks.
Income Insights
Determine a tenant’s income eligibility to pay rent.
Online Rental Applications
Accept rental applications from potential renters or add manually.
Custom Applications
Customize rental applications or choose from our templates.
Rental Applications Board
Visualize new applications, limit review-in-progress, and maximize efficiency.
Coming soon
Coming soon
Rental Pre-qualification
Set qualification standards to streamline the application process.
Coming soon
Coming soon
Leasing & Renewals
E-Signature
Request e-signatures for lease agreements, applications, and more.
Lease Renewals
Renew a lease or schedule a rent increase without having to start over.
Document Templates
Design lease agreements and other important documents with our built-in document creator.
10
25
50
Unlimited
Move In/Out Inspections
Document the condition of your rental before a tenant moves in or after a tenant moves out.
15
50
Unlimited
Lease Builder (PDF upload or Create)
Design leases and create lease-related templates or upload a PDF.
Landlord Forms (State-specific)
Select a state-specific landlord form according to the laws in your state. Forms are available for the following states: Alabama, Arizona, Arkansas, Colorado, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Louisiana, Maryland, Massachusetts, Minnesota, Michigan, Missouri, Nebraska, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Tennessee, Texas, Virginia, Washington, West Virginia, Wisconsin, Wyoming.
Tenant Management
Tenant Portal
Provide tenants with a separate account to pay rent, view documents, sign forms, submit maintenance requests, and more.
Automatic Rent Invoicing
Auto-create invoices when rent is paid.
Deposit Management
Take care of security deposits, pet deposits, etc.
Grace Period Settings
Customize grace periods for each tenant.
Late Fee Settings
Set automatic late fees, grace periods, and notifications.
Tenant Notices & Reminders
Send automatic payment reminders and notices.
Instant Messaging
Communicate with tenants, and send notices, pictures, and files.
Autopay for Tenants
Tenants can set up autopay with our easy payment portal so landlords can get paid on time.
Maintenance Requests
Send, receive, and track maintenance requests through a simple portal.
Partial Payments Settings
Accept and track partial payments.
Online Payments Settings
Adjust online payments to fit more needs.
Renters Insurance
Connect tenants to renters insurance quotes for liability coverage.
Rent Reporting to Credit Bureaus
Give tenants the option to boost their credit history by paying rent on time.
Utility Setup
Help tenants get the info they need to connect their utilities.
Rent Balance Tracking
Manage tenant balances and rent payments.
Accounting & Financials
Income and Expense Management
View in-depth accounting and financial data reports.
Deposit Tracking
Accept, refund, or apply a deposit.
Transaction Activity
See a transaction’s current status including discount, refund, credit, and other adjustments.
Recurring Transactions
Create automatically recurring income and expense invoicing.
Card Payments
Accept credit and debit card payments. *Tenant pays a 3.5% + 30¢ fee.
1099-K Tax Forms
Generate a 1099-K tax form to report payment transactions. Automatically created when using online payments.
ACH Payments
Accept direct bank payments. *Tenant pays fees.
$1.95 *paid by a tenant
$1.75 *paid by a tenant
$1.50 *paid by a tenant
Custom
Bank Accounts
Add multiple bank accounts and connect them to properties or legal entities so your funds always go to the right place. Available as deposit or income accounts.
1
3
9
Custom
Legal Entities
Add multiple legal entities and connect them to their respective bank accounts.
1
1
3
Custom
Bank Reconciliation
Match your bank statement with payments in your TenantCloud account.
QuickBooks Online Sync
Sync your QuickBooks data for easy accounting.
Maintenance Management
Online Maintenance Requests
Create and receive maintenance requests, assign service professionals, and track repair progress.
Unlimited
Unlimited
Unlimited
Unlimited
Recurring Requests
Set up reminders and automatic maintenance requests.
100
200
500
Unlimited
Equipment Tracking
Keep track of all the maintenance needs for your property, including appliances, roofing, lawn, etc. Track warranties, models, maintenance schedules, and more.
50
250
500
Unlimited
ServicePro Management
Add your ServicePro staff, assign requests, send messages, and pay online.
ServicePro Portal
Separate service team member portals to view assigned requests, log work, receive payments, and send messages.
ServicePro Invoicing & Payments
Send and receive work orders directly on TenantCloud.
Vendor Network
Connect with local service professionals and schedule maintenance requests.
Auto-Assign Maintenance Requests
Automatically assign maintenance requests to team members and update property owners with intelligent automation rules.
Maintenance Requests Board
Visualize maintenance requests, see works-in-progress, and maximize efficiency.
Team Roles & Permissions
Team Members
Assign roles and properties to additional team members for full control.
1
1
Custom
User Roles & Permissions
Grant separate roles and permissions for each account user.
Team Calendar
Coordinate teams with a shared calendar.
Task Management
Assign specific tasks to team members.
Google Calendar Sync
Sync with Google Calendar to keep track of lease expirations, tasks, appointments, reminders, and more.
Property Manager Mode
Manage owner agreements, accounting, and communication.
Team Member Tracking
View each team member’s activity and history inside TenantCloud.
Team Property Permissions
Add team members and manage permissions such as property and feature access.
Team Activity Timeline
View team member metrics and activity.
Property Owner Management
Owner Portal
Property owner portal gives owners access to records they need anytime, no phone calls or shared logins necessary.
Messenger Portal
Communicate with property owners in a secure online portal.
Property Owner Management
Track and manage property ownership per property.
Owner Agreements
Customize an agreement between an owner and property manager.
Service & Management Fees
Autopay service and management fees.
Live Reporting
View transactions and financial data in real-time.
Owner Contribution Invoicing
Track invoices for owner contributions.
Owner Distribution Invoicing
Track invoices for owner’s distribution.
Online Payments
Set up online payments for owner fees, etc.
Easy Maintenance Approvals
Let owners or property managers approve and access maintenance requests as needed.
Reports
Tenant Statement Report
Summarize all financial transactions of a tenant.
Property Statement Report
Generate a total income report.
Provider Statement
Generate a financial report for a property owner.
Rent Roll
Summarize current rent collected, owed, and overdue.
Contact
View all contacts saved in TenantCloud.
Maintenance Requests Report
View maintenance request history and activity.
General Income & Expenses
See total income and expense data.
Property Expenses Report
See costs associated with maintaining a property.
Lease Statement Report
View the terms and financial aspects of a lease agreement.
Deposits & Liabilities
View all deposits made at a specific date range.
Online Payments Report
View all payments received at a specific date range.
1099 Tax Forms
Generate 1099 Forms and send digital copies to recipients.
Owner Statement
Outline the financial performance of the owner of a property.
Operating Statement Report
Generate an income statement that shows revenue, expenses, and net income.
Tax Preparation Report
Generate a tax report that shows property income and expense amounts by category.
Profit & Loss Statement
Summarize revenue, expenses, and profit or loss.
Amortization Tracker
View a property’s loan balance over time.
Depreciation Tracker
Monitor the gradual decrease in property value over time.
Report Builder
Build your custom report based on your TenantCloud data.
Coming soon
Security
Login Sessions
Track login history and user activity.
Device Authorization
Secure authorization across all devices.
Two-factor Authentication (2FA)
Add 2FA for additional protection.
Data Encryption
Secure and protected data.
Social Media SSO
Authenticate with your social media accounts for easy single sign-on.
Product & Customer Support
Email & Chat Support
Need help with your account? We have a full team of support ready to help.
Priority Support
Onboarding & Training
One-on-one virtual onboarding and training sessions are available for an additional fee.
Priority Support
Tenant Support
Tech support is available for tenants.
Priority Support
Phone Support
Need help with your account? We have a full team of support ready to help.
Priority Support
Owner Support
Tech support is available for owners.
Priority Support
API Access
Open API access to integrate with your preferred platforms.
Coming soon
Zapier Integration
Thousands of platforms are available for connection to your TenantCloud account with Zapier.
Coming soon

FAQs

What are online payments?

Online payment refers to the exchange of currency for goods or services purchased online or offline. These payments transfer money from a customer's bank account, debit, or credit card to the seller's bank account. These funds can come straight from a customer's credit card or checking account directly or via an online payment platform connected to both the buyer's and the seller’s accounts.

Typical methods of online payment:

  • Bank debit via online mandate (also referred to as Direct Debit or ACH debit)
  • Bank transfers (also referred to as wire transfers)
  • Online credit or debit card transactions
  • Digital wallet payments
  • Payments can be a one-time transaction or recurring

What is an ACH Payment?

Bank-to-bank electronic transactions are known as ACH transfers through the Automated Clearing House (ACH) Network and the Federal Reserve. The ACH network is a batch processing system that banks and other financial institutions use to combine these transactions for processing.

ACH transfers allow users to send and receive money conveniently and securely without leaving their homes. Direct payments and direct deposits are the two types of ACH transactions handled by the ACH Network.

Automatic ACH rent payments are helpful to landlords to ensure their tenants pay their rent on time without being reminded. This way, rent payments will never be late because rent collection using ACH is practical for landlords and tenants.

Landlords no longer need to count the cash, return checks, or create paper receipts because everything is done online. All ACH transactions are recorded, and records are updated daily. Tenants can choose to make regular rent payments and forego late fees.

What are card payments?

When users use a debit card, money is immediately taken out of the user's checking account. They are also known as “check cards” or “bank cards” and may be used to buy products, pay for services, or withdraw cash from an ATM or a business that will give cash back on a purchase.

Users can pay rent using a credit or debit card while using TenantCloud. Tenants can make individual rent payments or set up automatic payments for the same time each month using Automatic Payments. For tenants who share an apartment with roommates or co-tenants, there is an option for joint or individual payments to split the cost by paying in your Tenant Portal.

Are online payments safe?

One of the biggest benefits of online rent collection is its security. Tenants can pay their rent on time, knowing their checks will not be lost in the mail or tampered with. Numerous laws and security procedures are also in place to protect against online fraud and data breaches.

Online rent payments are one of the most secure options for tenants to pay their rent. Paper checks are slower and more vulnerable to fraud because they include the tenant's signature and account information. Landlords can help reduce the possibility of fraud by requiring online rent payments.

For security purposes, TenantCloud Payments requires users to verify their accounts using either instant account verification or micro-deposit verification.

What are the benefits of using TenantCloud for online rent payments?

TenantCloud takes the hassle out of collecting rent online for landlords and tenants. Online rent collection isn't the only advantage of our property management software.

Here is a list of features for users:

  • Automated rent payment plan
  • Calculate late fees automatically
  • Real-time rent payment information
  • Accept security deposits securely
  • Maintenance tracking features
  • Set up monthly rent payment reminders
  • Background checks and tenant screening
  • Accept rental applications and electronically sign lease agreements

Collect rent online within your account; make mobile payments; receive payments directly to your bank account and manage multiple accounts; pay Service Pros; get notifications and track payment history; manage refunds and discounts; set up late fees, and turn on auto-pay for your tenants — everything in one place with TenantCloud.

Make rent collection easy with TenantCloud.

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