Catalyst Pharmacy Podcast

RedSail Technologies

On the Catalyst podcast, Mark Bivins dive into current events that are shaping how pharmacists approach their patients and their business. Fuel your passion for pharmacy, one conversation at a time. Hosted by Mark Bivins, Chief Growth Officer, RedSail Technologies and Will Tuft, Director of Pharmacy Education & Engagement

  1. MAY 7

    Catalyst Pharmacy Survival Guide II: Mastering Cash Pricing, Medical Billing, and Margin Control

    In this edition of the Pharmacy Survival Guide series, guests Joey Chamberlain, Parker Baro, Rannon Ching, and Mayank Amin share the hard-earned (and well-won) strategies that keep their pharmacies strong. They talk everything from cash pricing to maximizing margins to turning storage closets into profitable clinics backed by medical billing. Packed with practical tips and real-world wins, this episode is a masterclass in doing more with less.     00:31 – Joey Chamberlain on balancing care and business survival  03:14 – Should you pay for a pricing solution? Why time is money  04:08 – Parker Baro on delegation, priorities, and business focus  07:30 – Rannon Ching on the learning curve of medical billing  09:54 – Real-time insurance tools and fixing billing blind spots  12:15 – Why pharmacy-level care deserves provider-level billing  14:13 – Reframing counseling as consultation for reimbursement  17:00 – Mayank Amin on profit margins, strategic ordering, and innovation  20:11 – Competing with Amazon by offering personalized experiences  22:19 – Diversifying income through clinical services  23:13 – Buying smart: comparing suppliers and boosting script margins  24:00 – Understanding retroactive fees and unpredictable clawbacks  25:19 – Final thoughts: simplify reporting, work smarter, not harder    Hosted By:   - Mark Bivins, SVP of Sales, RedSail Technologies   - Will Tuft | Director of Pharmacy Education & Engagement       Guests:   - Joey Chamberlain | President, CEO of Cheek and Scott Drugs  - Mayank Amin | Owner & Chief Patient Advocate, Skippack Pharmacy  - Rannon Ching | Pharmacist-in-Charge, Tarrytown Pharmacy  - Parker Baro | Medication Transitions Specialist at Denver Health  Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com

    26 min
  2. Scaling Smarter: Inside Gifthealth’s High-Velocity Pharmacy Model with Amy Edzkowski & Erin Simmons | Catalyst Pharmacy Podcast Episode 133

    APR 23

    Scaling Smarter: Inside Gifthealth’s High-Velocity Pharmacy Model with Amy Edzkowski & Erin Simmons | Catalyst Pharmacy Podcast Episode 133

    What’s the secret to scaling a pharmacy while keeping customers first? In this episode of the Catalyst Pharmacy Podcast, Gifthealth’s Amy Edzkowski and Erin Simmons share how their platform has grown from start-up to serving over 200,000 patients. Joined by co-host Hemal Desai, they discuss how Gifthealth uses smart technology, direct-to-consumer delivery, and API automation to make complex medication regimens simpler for patients and providers. Plus, they share insights on managing rapid growth, handling hiring surges, and maintaining personalized patient care in a fast-paced business model. If you want to thrive in pharmacy’s fast lane, don’t miss this one.  00:40 – Why Gifthealth Is a Unique Guest  02:15 – Meet Amy & Erin: Gifthealth’s Operations & Product Leads  06:15 – What Is Gifthealth? Business Model & National Reach  10:18 – Helping Patients Access High-Cost Meds Affordably  13:52 – Scaling Fast: APIs, Automation & Efficiency  18:05 – 200K+ Patients & Building a Collaborative Culture  21:15 – Hiring in Hypergrowth: How They Staff Quickly  25:00 – Solving Last-Mile Delivery with Tech  27:30 – Keeping Patients Connected Through Notifications  31:45 – Prescribables    Hosted By: Mark Bivins | Chief Growth Officer, RedSail Technologies  Guest: Amy Edzkowski | Vice President of Operations & Erin Simmons | Senior Product Manager, Operation Technology    Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com

    37 min
  3. Catalyst Pharmacy Journeys I: Teaching, Teaming Up, and Taking Ownership

    APR 16

    Catalyst Pharmacy Journeys I: Teaching, Teaming Up, and Taking Ownership

    Four pharmacy leaders. Four different journeys. In this episode, we revisit the real paths people take into pharmacy — and the impact they’re making in their communities. Matt Binder shares how he grew from single-store owner to multi-store operator with support from Cascadia Pharmacy Group. Marcus Howard talks about leaving teaching to open a pharmacy focused on inclusion in St. Louis. Lacy Epperson explains how she’s expanding clinical services in rural Missouri. And Bill Osborn offers insight into multigenerational ownership, mentorship, and what it means to serve a community. Together, these leaders show the passion and purpose behind independent pharmacy.    00:00 - Matt Binder - Introduction    00:36 - Matt Binder - Cascadia Pharmacy Group  02:17 - Matt Binder - Learning the business side without an MBA    05:10 - Marcus Howard - Introduction    08:35 - Marcus Howard - Realizing health impacts on student success    17:53 - Marcus Howard - Receiving $1 million to launch GreaterHealth    18:23 - Lacy Epperson - Introduction    19:23 - Lacy Epperson - Joining Mitchell’s through a school connection    23:06 - Lacy Epperson - Importance of independent pharmacy in rural areas    24:39 - Bill Osborn - Introduction    25:01 - Bill Osborn - Pharmacy legacy and founding Osborn Drugs    28:50 - Bill Osborn - Balancing independence and scale      Hosted By: Mark Bivins, SVP of Sales, RedSail Technologies | Josh Howland, SVP/GM Pharmacy   Management Systems, RedSail Technologies    Guests Include:   Matt Binder, Owner, Madison Park Pharmacy & Wellness Center  Marcus Howard, Founder, GreaterHealth Pharmacy & Wellness    Lacy Epperson, Director of Pharmacy Clinical Services, Mitchell's Drug Stores  Bill Osborn, President, Osborn Drugs    Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com/

    33 min
  4. RedSail Unscripted: Investments That Are Transforming Pharmacy with Josh Howland & Andy Maurer | Beyond the Scripts Podcast

    APR 2

    RedSail Unscripted: Investments That Are Transforming Pharmacy with Josh Howland & Andy Maurer | Beyond the Scripts Podcast

    From big dreams to big plans: Andy Maurer and Josh Howland share how RedSail Technologies is building real-world solutions that are impacting the industry. On this episode of Beyond the Scripts, Josh and Andy break down their strategy for growing RedSail’s pharmacy technology ecosystem — from PMS platforms to merchant services — and how private equity investment is driving that growth. They also tackle major industry challenges, from disrupting e-prescribing monopolies to creating new revenue opportunities for pharmacies in 2025. Tune in to learn what’s next for pharmacy technology and, more importantly, what it means for your business.  00:00 - Introduction   01:24 - Path to becoming CEO of RedSail Technologies   05:59 - Discussion about private equity's role in RedSail Technologies   08:40 - Josh on how private equity investment changed development cycles  19:22 - Overview of pharmacy management systems under RedSail   26:26 - The strategic importance of the PowerLine Switch   31:16 - RxCash+ program and improving cash prescription pricing   43:34 - Introduction of RedSail Pay for credit card processing    Hosted By: Will Tuft | Director of Pharmacy Education & Engagement, PioneerRx  Guest: Josh Howland | President of Pharmacy Management Solutions, RedSail Technologies  Andy Maurer | CEO, RedSail Technologies    Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com

    58 min
  5. The Fast Track to Pharmacy Ownership with Josuah Tilus | Beyond the Scripts Podcast Episode 69

    MAR 26

    The Fast Track to Pharmacy Ownership with Josuah Tilus | Beyond the Scripts Podcast Episode 69

    At just 25 years old, Josuah Tilus didn’t wait to make his mark on the industry. He bought his own pharmacy fresh out of school and has been redefining what it means to be an owner since. In this episode of Beyond the Scripts, Josuah shares his journey from pharmacy student to pharmacy owner at Chinook Pharmacy in Forks, WA. He opens up about his fast track to ownership: attending over 30 conferences in school, building a strategic network, and getting involved in professional organizations.  Now, as a young owner in a tight-knit community, Josuah is updating operations, rolling out new software, and launching clinical services to tackle healthcare gaps in his rural community. If you’re curious about how to make big moves early in your career — or what it takes to own and innovate —, this episode is for you.     00:00:00 - Introduction to Josuah Tilus  00:01:25 - Josuah's timeline (graduation to pharmacy ownership)  00:03:23 - The whirlwind process of buying the pharmacy  00:07:34 - Educational journey and involvement  00:15:57 - Advice for pharmacy students on balancing priorities  00:30:50 - Moving from Florida to rural Forks, Washington  00:46:21 - Implementing changes at the pharmacy  00:53:11 - Future plans for clinical services     Hosted By: Will Tuft | Director of Pharmacy Education & Engagement   Guest: Josuah Tilus | Pharmacy Owner & Manager, Chinook Pharmacy & Variety    Looking for more information about independent pharmacy? Visit www.pioneerrx.com

    57 min
  6. Prescription for Change: Pharmacy Advocacy and Innovation with Theresa Tolle | Catalyst Pharmacy Podcast Episode 131

    MAR 19

    Prescription for Change: Pharmacy Advocacy and Innovation with Theresa Tolle | Catalyst Pharmacy Podcast Episode 131

    What if the future of healthcare was shaped by those who know it best – pharmacists? In this episode, we sit down with Theresa Tolle, Owner of Bay Street Pharmacy, to discuss how independent pharmacists are working to change the industry from the inside out. Theresa draws on her experiences as an independent owner and former APhA President to reflect on the past, present, and future of pharmacy. We dive into the latest updates in PBM legislation, opportunities for accreditations, and best strategies for administering (and billing) clinical services. We also discuss the importance of advocacy and how you can make a difference in changing the profession for the better. As Theresa explains it, change is coming; you just have to be ready.    NCPA Legislative Action Center: https://ncpa.org/legislative-action-center?vvsrc=%2fCampaigns%2f121272%2fRespond  Fight PBMs Now: https://www.fightpbms.com/  APhA Legislative Action Center: https://actioncenter.pharmacist.com/  NCPA | Friends in High Places: https://www.ncpa.org/newsroom/executive-update/2025/03/07/friends-high-places-ncpa-executive-update-march-7-2025  CDC DSMES Toolkit:  https://www.cdc.gov/diabetes-toolkit/php/reimbursement/medicare-reimbursement-guidelines.html    00:00 - Introduction to Theresa Tolley and her background  04:28 - Discussion on PBM reform legislation and advocacy efforts  11:51 - Florida-specific legislative initiatives and provider status bill   19:39 - Overview of PQA (Pharmacy Quality Alliance) and its purpose   27:26 - Bay Street Pharmacy's combo shop model and LTC at home services   28:40 - Diabetes education program and Medicare billing details  40:26 - LTC at home implementation and compliance considerations    Hosted By: Mark Bivins | Chief Growth Officer, RedSail Technologies  Guest: Theresa Tolle | Owner of Bay Street Pharmacy    Looking for more information about independent pharmacy? Visit www.pioneerrx.com

    51 min
    4.9
    out of 5
    34 Ratings

    About

    On the Catalyst podcast, Mark Bivins dive into current events that are shaping how pharmacists approach their patients and their business. Fuel your passion for pharmacy, one conversation at a time. Hosted by Mark Bivins, Chief Growth Officer, RedSail Technologies and Will Tuft, Director of Pharmacy Education & Engagement

    You Might Also Like

    Content Restricted

    This episode can’t be played on the web in your country or region.

    To listen to explicit episodes, sign in.

    Stay up to date with this show

    Sign in or sign up to follow shows, save episodes, and get the latest updates.

    Select a country or region

    Africa, Middle East, and India

    Asia Pacific

    Europe

    Latin America and the Caribbean

    The United States and Canada