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The 11 Secrets of Highly Influential IT Leaders Hardcover – April 1, 2011

by Marc J Schiller (Author)
4.4 out of 5 stars 29 ratings
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"Phenomenally insightful; this is EQ for IT leaders. Whether for strategic decision making or guiding day to day operations, I'm already putting it to work" Jim Korcykoski Enterprise CTO, Nationwide Insurance Avoid stumbling blocks. Follow the proven road map to success in IT. Whether you are a CIO, IT manager, or aspiring professional, Marc’s book will give you the shortcut you need to reach your career goals. Through Marc’s proven framework and real-life examples of individual and group transformation, the 11 Secrets packages Marc’s 25+ years of experience into a clear, compelling, and practical manual. "The unique value of this book, and the system Marc presents, is the tangible road map it provides for aspiring professionals and managers to follow in order to succeed in this demanding field." Lori Beer Computerworld 100 Premier IT Leader CIO, J P Morgan Chase Corporate and Investment Bank
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  1. Print length
    160 pages
  2. Language
    English
  3. Publisher
    Rain Partners, LLC
  4. Publication date
    April 1, 2011
  5. ISBN-10
    0615436285
  6. ISBN-13
    978-0615436289
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Editorial Reviews

Review

The 11 Secrets are especially valuable for wrestling with the problem of how to effectively market IT to your stakeholder community. Phenomenally insightful; this is EQ for IT leaders. Whether for strategic decision making or guiding day-to-day operations, I'm already putting it to work. --Jim Korcykoski, SVP and CIO of Nationwide Insurance

If you are an IT leader working to have demonstrable impact with your business partners, this book is a great handbook. It will provide you with the skills you need to succeed. --Greg Valdez, CIO of Ca Technologies

So many IT professionals and aspiring CIOs are running around blind. Many of them fail to realize that influence is the key factor. How to get it and how to use it. If you want to be a CIO who is not just taking orders but is innovating for your business, this is the book to read. --Paul Conocenti, Former CIO of NYU's Langone Medical Center

I picked up the 11 Secrets to read on vacation thinking; 'Here we go with yet another IT book.' I'm not sure who was more surprised at how much I enjoyed it, me or my kids. Suffice it to say, within a few pages I found myself underlining and dog tagging highlighting key messages and thinking 'this is definitely not the typical IT management book.' The unique value of this book, and the system Marc presents, is the tangible road map it provides for aspiring professionals and managers to follow in order to succeed in this demanding field. --Lori Beer, Executive Vice President of Enterprise Business Services at Wellpoint

About the Author

Marc J. Schiller is a leading voice and thinker on IT leadership and longtime mentor to IT leaders. His recent book, The 11 Secrets of the Highly Influential IT Leaders, breaks new ground and takes on the most pressing problems of IT leaders today: gaining the respect of stakeholders, effectively promoting the value and role of IT, gaining buy-in for ideas, and ultimately, winning a seat at the table.

During a distinguished career as a partner at PricewaterhouseCoopers, a Global Practice leader at IBM Consulting, and an entrepreneur who sold his first business (a data warehousing and CRM consultancy) before age 30, Marc has spent more than two decades consulting to the world s leading companies across three continents. Today, Marc is the CEO of Rain Partners LLC, a boutique IT strategy and analytics firm based in Westchester, NY.

He is a sought after speaker, facilitator and consultant. He leads acclaimed, highly rated programs, noted for their energy and engagement, for IT leaders at corporations, professional conferences, and industry associations. His widely read articles on IT leadership are published in several languages on sites around the world.

Marc brings an insider s view and rigorous research to his pioneering work on influential IT leadership. He is passionate about helping IT leaders build influence that makes a difference in their organizations and their careers.

Product details

  • Publisher ‏ : ‎ Rain Partners, LLC
  • Publication date ‏ : ‎ April 1, 2011
  • Edition ‏ : ‎ First Edition
  • Language ‏ : ‎ English
  • Print length ‏ : ‎ 160 pages
  • ISBN-10 ‏ : ‎ 0615436285
  • ISBN-13 ‏ : ‎ 978-0615436289
  • Item Weight ‏ : ‎ 1.01 pounds
  • Customer Reviews:
    4.4 out of 5 stars 29 ratings

About the author

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Marc J Schiller

Marc J Schiller

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Marc Schiller is the founder and Managing Partner of Rain Partners, LLC. Schiller is a leading voice and thinker on IT leadership and management. His widely acclaimed book, The 11 Secrets of Highly Influential IT Leaders, broke new ground regarding the most significant management challenges facing IT leaders today. Schiller’s relentless focus on stakeholder engagement, management frameworks and creative communications has helped dozens of IT leaders gain a seat at the management table.

Marc proudly calls himself an IT guy who started out in the trenches of system development. A former partner at PwC and global practice leader for IBM, Schiller has worked with, and learned from, the worlds leading CIOs on three continents.

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Top reviews from the United States

  • lessthanthree24
    5.0 out of 5 stars This is an excellent book to read
    Reviewed in the United States on February 3, 2016
    Format: KindleVerified Purchase
    This is an excellent book to read, if you have any IT experience you will find this provides clarity on why things have worked (or not) int he past and why some highly skilled IT people are more successful than others. It provides a good platform to becoming a better and more successful IT Leader.
    One person found this helpful
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  • Mr. D
    5.0 out of 5 stars Mostly for IT Leaders ... But Not Only For IT Leaders
    Reviewed in the United States on December 14, 2011
    Format: Hardcover
    Yes, this book (as the title says clearly) is for and about IT Leaders. However, I praise it on a different level--a careful reading shows that it's really a book about ethical leadership in general, Marc just happens to relay his story and provide his advice in the arena of IT. True, because of that it is certainly MOST valuable to IT Leaders, or aspiring IT Leaders, or even people who work with IT Leaders ... but Marc's writing is so accessible, so engaging, so peppered with real-life (and realistic) scenarios, that it's very easy to extrapolate how the principles would apply to many different fields. His roadmap is elegantly simple -- 11 steps across building credibility, communicating effectively, and implementing the right way. Each step builds on the last, and the flow is extremely sensible. What it says to me is -- no matter what field you are in, you should:

    - Find out what the "table stakes" are for success (secret 1), what you have to offer to even play the game (ex., in IT it's infrastructure)

    -Be realistic that failure is not only possible in complex environments, but likely (secret 2)... don't hang your reputation on individual successes

    - Don't just thoroughly understand and align with the business goals, but develop business intimacy -- a deep and thorough understanding, a caring about partners, leading to the basis of successful relationships, trust

    Those first three secrets in part 1 aren't just for IT ... I'm a musician, and I'm telling you, those three steps can help me land gigs and deal with venue owners. They go beyond IT.

    So does section 2, The Essentials of Influential Communication ... It offers useful and solid advice to anyone who needs to establish credibility and clarity in a partnership. The section on Ne-Ma-Wa-Shi (which I think of as "consensus on steroids," consensus built by deep co-authorship, a profound form of persuasion) is extremely useful, widely applicable and effective advice.

    Many other good things can be said about Marc's book -- I agree with all the comments above, especially those that mention the ease of reading and the lack of pretensions and ubiquitous charts and graphs of other management books ... but as I said above, maybe that's because this is not so much a book about management and the mechanics of getting things done, and more one about organically and systematically developing credibility into influence, and wielding that influence as an ethical and collaborative leader.

    So Marc, when are you going to write a book about "The 11 Secrets of Highly Influential Politicians" and help rescue the country? :)
    One person found this helpful
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  • Jamie Gianna
    4.0 out of 5 stars Quickest way to gain street cred at the office
    Reviewed in the United States on October 22, 2012
    Format: Hardcover
    It caught my eye and decided to give it a read. I was nicely surprised as it points to the frustration many IT leaders are having - struggling for recognition. The book provides a roadmap to help get your ideas heard and your opionions respected. It highlights how to build street cred, best ways to communicate and strategies on how to share your vision and get everyone moving on it. It also has a online assessment test to gauge your progress and learn your strenghts. So, if you need help getting your voice heard over the clutter and gain some respect from your peers then this book will serve you well.
    One person found this helpful
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  • Adie
    5.0 out of 5 stars Wisdom in a small package
    Reviewed in the United States on October 9, 2011
    Format: Hardcover
    This book is an easy, breezy read -- not long at all. Actually, stylistically, it is lighter than what I usually read. But it contains a lot of wisdom. I found a few things that I know well, and many that I know unconsciously but Schiller articulated them for me and put them into a framework. Most important, there are insights in the book that I had never thought about at all, leading to actions I can take that will be different from what I have done in the past.

    The concept of ne-ma-wa-shi is an excellent example of the wisdom in the book. Ne-ma-wa-shi falls into the category that most of us would probably call expectation management, something that, in my experience, most IT people don't do very well. But ne-ma-wa-shi takes it to a whole new level. The book outlines a new way for IT to relate to and partner with the business while giving some practical steps to take in order to get there.

    Another example of where I thought Schiller had a lot to say is the combination of "just say no" and "be skeptical". Everyone in IT from the CIO down to the project manager needs to understand and be a little more honest about what can and cannot be done in a development project with available resources and committed timeline -- and then needs to be more honest with stakeholders, users, the project team, etc. (depending on the level and role of the reader) about where things stand, what can be accomplished, and what shouldn't be started at all.

    Each reader will relate to different parts of the book, based on his/her individual experiences and will find different parts to be either commonplaces or insightful. No surprise, since we each bring very different experiences and beliefs to the book. But I'm sure that anyone who faces off with end users and business stakeholders will take away something of value.
    One person found this helpful
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