Introduction

Lenders use several tools to measure the risk of a loan. When they deem a car loan risky, they do not have to deny it. Instead, the lender installs a device into the vehicle ensuring it does not leave the country and making it easier to locate if the vehicle needs to be recovered.  

Inquest takes an innovative approach to vehicle tracking solutions for the car finance industry. Instead of focusing strictly on locating the device, they provide a software platform which allows a lender to notify the purchaser if they fall behind on their payments. This approach not only results in more on-time payments but provides the purchaser with fair warning that a car may be repossessed.  

If recovery is needed, Inquest's tracking devices connect directly with the vehicle, allowing them to disrupt the vehicle's starter. This simplifies the recovery process. 

Inquest focuses on providing an innovative solution. Therefore, when searching for a connectivity provider, they wanted a partner that not only provided reliable connectivity, but also focused on innovation. This is how they found emnify. 

Case Study Inquest Wireless

Why emnify

Using the IoT approach to build a customer centric solution

Traditionally, devices designed to locate vehicles for repossession required professional installation. Inquest was able to remove this variable by taking the IoT approach and building an edge device that could function independently from the vehicle for up to three years. Because of this design, the devices are "plug and play" and can be installed directly at the dealer. Inquest's innovation didn't stop at the device.

"We tested a number of providers, however emnify's API and Data Streamer gave us the tools we needed to create a truly innovative product," said Jeff Franklin, CEO at Inquest Wireless.

To ensure that their services met a high standard of quality, Inquest created an industry first end-to-end solution. Each Inquest device can be remotely managed and monitored using Inquest's real-time online portal. With the portal, lenders receive the current location of each vehicle, overuse, or misuse alerts, and even notifications if a vehicle has been impounded.

"We have never had an outage as a result of emnify."

Jeff Franklin, CEO at Inquest Wireless

How Inquest Wireless achieved its success

Learn how you can become the next success story

Talk to an Expert