Create a system to keep documentation in use and updated
4.9 (7)
1 Day
·Cohort-based Course
If it's not used, it's not useful! Set up routines and responsibilities to enable yourself and your team to use and update documentation.
Create a system to keep documentation in use and updated
4.9 (7)
1 Day
·Cohort-based Course
If it's not used, it's not useful! Set up routines and responsibilities to enable yourself and your team to use and update documentation.
Course overview
Make your documentation efforts repeatable and sustainable for scale
Learn how to create a scalable system that can be standardized across the business, to keep documentation easily updated, relevant, and useful.
This 3-hour workshop will provide guidance and a template for thinking through how to set up this system first for yourself, then involving other people and roles in your documentation efforts for your company or team.
Note that specific tools are only briefly covered in this workshop, it is not a documentation tool comparison class.
The workshop includes pre-work, individual work time, small group breakout discussions about your systems-in-progress, and full group discussions.
It will be most useful for people who have already started creating the documentation itself.
This workshop is also offered as part of a larger 4-session course, this is day 3 of 4 in the larger course. If you're looking for help prioritizing where to start, writing or improving the documentation itself, and handling objections from other people, see the full course: https://maven.com/jen-bergren/documentation1
Next workshop: June 25, 2025, 8AM - 11AM Pacific time
Who is this course for
01
Founder, executive, or manager who wants to easily train others to efficiently take over their work and run it reliably
02
Operations teams, who know the value of documentation but have had trouble starting it or convincing others to participate
03
Efficiency-focused professionals who are tired of being tactical and reactive every day instead of completing proactive strategic work
What you’ll get out of this course
Create a plan / system to continue creating, using, and updating/improving documentation
First we'll talk about setting a good example and testing the system yourself, for the time management, project management, and tools considerations.
Create a plan / system to expand the system to get others involved in documentation creation, use, and updating
Then we'll talk about how to expand your system across your team or company, assigning various roles in documentation efforts beyond just users.
Learn more about the workshop's topics
- Watch my documentation talk for Operations Nation which talks about the system
- Find the full 4-session documentation course here
- See other formats and related courses.
- Take this quiz to learn which format of this course is right for you,
- Learn about documentation in this guide
What’s included
Live sessions
Learn directly from Jen Bergren in a real-time, interactive format.
Lifetime access
Go back to course content and recordings whenever you need to.
Community of peers
Stay accountable and share insights with like-minded professionals.
Certificate of completion
Share your new skills with your employer or on LinkedIn.
Maven Guarantee
This course is backed by the Maven Guarantee. Students are eligible for a full refund up until the halfway point of the course.
Create a system to keep documentation in use and updated
Course syllabus
2 live sessions • 5 lessons
Week 1
Jun
25
Documentation System Workshop
Systems workshop agenda
Post-course
Jul
25
Optional: Office hours and reunion: One month later
4.9 (7 ratings)
What students are saying
Karin
Operations Manager
QCP
Ange
USDS
Jessica
Manager, Product Operations
Live Nation Entertainment
Aziza
Course schedule
3 hours class time
3-hour live virtual workshop.
This live session will be recorded and emailed after class, though if you miss the live class, you won't receive the live cohort benefits of peer review, discussion, and asking live questions.
Workshops are available on these dates:
June 25, 2025
8AM - 11AM Pacific time
With an optional office hours and reunion on July 25
September 23, 2025
9AM- 11AM Pacific time
With an optional office hours and reunion on October 24
If these dates and times are not convenient:
Private team workshops are available
Contact me for information and scheduling:
jen @ jenbergren.com
There is a bulk purchase discount.
I also have on-demand courses available.
Meet your instructor
Jen Bergren
Jen's work includes building and documenting plans, processes, and programs that have generated up to 50% of revenue, such as a knowledge management program (wiki), a comprehensive employee onboarding program, and a referral partner program for Remotish, a HubSpot RevOps agency where she started as employee ~1 and held many roles across the business, most recently as Sr. Operations Manager. She earned the 2022 Heroes of RevOps award from Revenue.io. She is a course creator and instructor for the new RevOps bootcamp from HubSpot Academy. She was a guest professor for the HubSpot Revenue Operations certification, a RevOps correspondent at INBOUND2021 & 22, a speaker at HubSpot’s 2022 World Certification Week, and more. Jen is writing a book about RevOps, to combine her love of research, writing, and lifelong learning.
Join an upcoming cohort
Create a system to keep documentation in use and updated
June 2025 Cohort 9
$199
Dates
Payment Deadline
September 2025 Cohort 10
$199
Dates
Payment Deadline
Learning is better with cohorts
Active hands-on learning
This course builds on live workshops and hands-on projects
Interactive and project-based
You’ll be interacting with other learners through breakout rooms and project teams
Learn with a cohort of peers
Join a community of like-minded people who want to learn and grow alongside you
Frequently Asked Questions
Join an upcoming cohort
Create a system to keep documentation in use and updated
June 2025 Cohort 9
$199
Dates
Payment Deadline
September 2025 Cohort 10
$199
Dates
Payment Deadline
$199
4.9 (7)
1 Day