Q-Matic AB
  • Products
    • Platform
      • SaaS: Qmatic Experience Cloud An intuitive, dynamic all-in-one platform that creates seamless customer journeys and enhanced customer and employee experiences with its suite of solutions and services
      • On-premises: Qmatic Orchestra Enterprise solution built for organizations with complex requirements, multiple service points, and branches
      • Product Tour See Qmatic Experience Cloud from the inside
      • All products
    • Capabilities
      • Appointments Create more valuable and personalized experiences for your customers through simple scheduling
      • Resource Planning Gain a clear overview of your resource allocation, identify gaps, and optimize utilization to meet customer demand
      • Mobile Ticket Let your customers wait virtually, anywhere, with virtual queues
      • Customer Feedback Gather insights into your customers’ needs, strengthen customer relationships, and boost customer satisfaction at every touchpoint
      • Business Intelligence Drive operational excellence and employee productivity with data integration and business analytics
      • Messaging Connect with customers wherever they are in their journey with reliable, effective SMS messaging
      • Self Service Kiosks Optimize customer flow, minimize queues and wait times with self-service kiosks
      • Display / Signage Elevate your customer experience with informative and engaging digital signage solutions
      • Voice Announcements Keep customers informed about when it's their turn and where to go with AI-powered announcements
      • Accessibility Features Create accessible services for everyone
      • Genuine Qmatic Tickets Order ticket rolls for your ticket printer or self-service kiosk
      • Software Support: CareEnsure your system is always optimized and working perfectly
      • Security Security at Qmatic
  • Solutions
    • Industries
      • Healthcare Manage and optimize the flow of patients from arrival to discharge
      • Government Deliver accessible and efficient services that meet citizen expectations
      • Retail Provide a frictionless customer experience that boost loyalty and sales
      • DMV Provide fast and efficient services and improve the customer and workforce experience
      • Retail Banking Manage visits and appointments at your branch offices with ease
      • Education Create easy access to student services both on-campus and online
      • All industries
    • Use cases
      • Queue Management Serve customers efficiently and reduce wait times
      • Appointment Management Improve operations with appointment booking and arrival management
      • Virtual Queuing Let customers wait anywhere with mobile tickets
      • Customer Journey Management Manage flow from beginning to end, and get insights into your operations
      • Patient Journey Management Manage patient flow efficiently with appointment and queue management
      • Visitor Management Provide a seamless experience and personalized services for visitors
      • All solutions
  • Integrations
  • Customer Stories
  • Partners
  • Resources
    • Content hub
      • Blog Read the latest industry trends and tips from the experts on customer experience
      • Resource Library Explore our content hub for guides, videos, webinars, and more
      • Product Updates Discover the latest product releases, improvements and updates
      • API Documentation Learn everything you need to know about using Qmatic API integration
      • FAQs Frequently asked questions about Qmatic
      • The Guide to Queue Management System Learn how to optimize your operations with a queue management system
      • The Guide to Appointment Scheduling System Insights on appointment and arrival management, resource planning and optimization
      • The Guide to Improve Patient Experience Learn more about what we mean when we say patient experience
      • The Guide to Customer Experience Management The complete guide on customer experience management
    • Accessibility
      • Accessibility at Qmatic Learn more about accessibility and our accessibility policy
Request a demo Contact
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    Products

    • Platform
      • SaaS: Qmatic Experience Cloud An intuitive, dynamic all-in-one platform that creates seamless customer journeys and enhanced customer and employee experiences with its suite of solutions and services
      • On-premises: Qmatic Orchestra Enterprise solution built for organizations with complex requirements, multiple service points, and branches
      • Product Tour See Qmatic Experience Cloud from the inside
      • All products
    • Capabilities
      • Appointments Create more valuable and personalized experiences for your customers through simple scheduling
      • Resource Planning Gain a clear overview of your resource allocation, identify gaps, and optimize utilization to meet customer demand
      • Mobile Ticket Let your customers wait virtually, anywhere, with virtual queues
      • Customer Feedback Gather insights into your customers’ needs, strengthen customer relationships, and boost customer satisfaction at every touchpoint
      • Business Intelligence Drive operational excellence and employee productivity with data integration and business analytics
      • Messaging Connect with customers wherever they are in their journey with reliable, effective SMS messaging
      • Self Service Kiosks Optimize customer flow, minimize queues and wait times with self-service kiosks
      • Display / Signage Elevate your customer experience with informative and engaging digital signage solutions
      • Voice Announcements Keep customers informed about when it's their turn and where to go with AI-powered announcements
      • Accessibility Features Create accessible services for everyone
      • Genuine Qmatic Tickets Order ticket rolls for your ticket printer or self-service kiosk
      • Software Support: CareEnsure your system is always optimized and working perfectly
      • Security Security at Qmatic

    Platform

    • SaaS: Qmatic Experience Cloud An intuitive, dynamic all-in-one platform that creates seamless customer journeys and enhanced customer and employee experiences with its suite of solutions and services
    • On-premises: Qmatic Orchestra Enterprise solution built for organizations with complex requirements, multiple service points, and branches
    • Product Tour See Qmatic Experience Cloud from the inside
    • All products

    Capabilities

    • Appointments Create more valuable and personalized experiences for your customers through simple scheduling
    • Resource Planning Gain a clear overview of your resource allocation, identify gaps, and optimize utilization to meet customer demand
    • Mobile Ticket Let your customers wait virtually, anywhere, with virtual queues
    • Customer Feedback Gather insights into your customers’ needs, strengthen customer relationships, and boost customer satisfaction at every touchpoint
    • Business Intelligence Drive operational excellence and employee productivity with data integration and business analytics
    • Messaging Connect with customers wherever they are in their journey with reliable, effective SMS messaging
    • Self Service Kiosks Optimize customer flow, minimize queues and wait times with self-service kiosks
    • Display / Signage Elevate your customer experience with informative and engaging digital signage solutions
    • Voice Announcements Keep customers informed about when it's their turn and where to go with AI-powered announcements
    • Accessibility Features Create accessible services for everyone
    • Genuine Qmatic Tickets Order ticket rolls for your ticket printer or self-service kiosk
    • Software Support: CareEnsure your system is always optimized and working perfectly
    • Security Security at Qmatic

    Solutions

    • Industries
      • Healthcare Manage and optimize the flow of patients from arrival to discharge
      • Government Deliver accessible and efficient services that meet citizen expectations
      • Retail Provide a frictionless customer experience that boost loyalty and sales
      • DMV Provide fast and efficient services and improve the customer and workforce experience
      • Retail Banking Manage visits and appointments at your branch offices with ease
      • Education Create easy access to student services both on-campus and online
      • All industries
    • Use cases
      • Queue Management Serve customers efficiently and reduce wait times
      • Appointment Management Improve operations with appointment booking and arrival management
      • Virtual Queuing Let customers wait anywhere with mobile tickets
      • Customer Journey Management Manage flow from beginning to end, and get insights into your operations
      • Patient Journey Management Manage patient flow efficiently with appointment and queue management
      • Visitor Management Provide a seamless experience and personalized services for visitors
      • All solutions

    Industries

    • Healthcare Manage and optimize the flow of patients from arrival to discharge
    • Government Deliver accessible and efficient services that meet citizen expectations
    • Retail Provide a frictionless customer experience that boost loyalty and sales
    • DMV Provide fast and efficient services and improve the customer and workforce experience
    • Retail Banking Manage visits and appointments at your branch offices with ease
    • Education Create easy access to student services both on-campus and online
    • All industries

    Use cases

    • Queue Management Serve customers efficiently and reduce wait times
    • Appointment Management Improve operations with appointment booking and arrival management
    • Virtual Queuing Let customers wait anywhere with mobile tickets
    • Customer Journey Management Manage flow from beginning to end, and get insights into your operations
    • Patient Journey Management Manage patient flow efficiently with appointment and queue management
    • Visitor Management Provide a seamless experience and personalized services for visitors
    • All solutions

    Resources

    • Content hub
      • Blog Read the latest industry trends and tips from the experts on customer experience
      • Resource Library Explore our content hub for guides, videos, webinars, and more
      • Product Updates Discover the latest product releases, improvements and updates
      • API Documentation Learn everything you need to know about using Qmatic API integration
      • FAQs Frequently asked questions about Qmatic
      • The Guide to Queue Management System Learn how to optimize your operations with a queue management system
      • The Guide to Appointment Scheduling System Insights on appointment and arrival management, resource planning and optimization
      • The Guide to Improve Patient Experience Learn more about what we mean when we say patient experience
      • The Guide to Customer Experience Management The complete guide on customer experience management
    • Accessibility
      • Accessibility at Qmatic Learn more about accessibility and our accessibility policy

    Content hub

    • Blog Read the latest industry trends and tips from the experts on customer experience
    • Resource Library Explore our content hub for guides, videos, webinars, and more
    • Product Updates Discover the latest product releases, improvements and updates
    • API Documentation Learn everything you need to know about using Qmatic API integration
    • FAQs Frequently asked questions about Qmatic
    • The Guide to Queue Management System Learn how to optimize your operations with a queue management system
    • The Guide to Appointment Scheduling System Insights on appointment and arrival management, resource planning and optimization
    • The Guide to Improve Patient Experience Learn more about what we mean when we say patient experience
    • The Guide to Customer Experience Management The complete guide on customer experience management

    Accessibility

    • Accessibility at Qmatic Learn more about accessibility and our accessibility policy
    Q-Matic AB
    • Products
      • Platform
        • SaaS: Qmatic Experience Cloud An intuitive, dynamic all-in-one platform that creates seamless customer journeys and enhanced customer and employee experiences with its suite of solutions and services
        • On-premises: Qmatic Orchestra Enterprise solution built for organizations with complex requirements, multiple service points, and branches
        • Product Tour See Qmatic Experience Cloud from the inside
        • All products
      • Capabilities
        • Appointments Create more valuable and personalized experiences for your customers through simple scheduling
        • Resource Planning Gain a clear overview of your resource allocation, identify gaps, and optimize utilization to meet customer demand
        • Mobile Ticket Let your customers wait virtually, anywhere, with virtual queues
        • Customer Feedback Gather insights into your customers’ needs, strengthen customer relationships, and boost customer satisfaction at every touchpoint
        • Business Intelligence Drive operational excellence and employee productivity with data integration and business analytics
        • Messaging Connect with customers wherever they are in their journey with reliable, effective SMS messaging
        • Self Service Kiosks Optimize customer flow, minimize queues and wait times with self-service kiosks
        • Display / Signage Elevate your customer experience with informative and engaging digital signage solutions
        • Voice Announcements Keep customers informed about when it's their turn and where to go with AI-powered announcements
        • Accessibility Features Create accessible services for everyone
        • Genuine Qmatic Tickets Order ticket rolls for your ticket printer or self-service kiosk
        • Software Support: CareEnsure your system is always optimized and working perfectly
        • Security Security at Qmatic
    • Solutions
      • Industries
        • Healthcare Manage and optimize the flow of patients from arrival to discharge
        • Government Deliver accessible and efficient services that meet citizen expectations
        • Retail Provide a frictionless customer experience that boost loyalty and sales
        • DMV Provide fast and efficient services and improve the customer and workforce experience
        • Retail Banking Manage visits and appointments at your branch offices with ease
        • Education Create easy access to student services both on-campus and online
        • All industries
      • Use cases
        • Queue Management Serve customers efficiently and reduce wait times
        • Appointment Management Improve operations with appointment booking and arrival management
        • Virtual Queuing Let customers wait anywhere with mobile tickets
        • Customer Journey Management Manage flow from beginning to end, and get insights into your operations
        • Patient Journey Management Manage patient flow efficiently with appointment and queue management
        • Visitor Management Provide a seamless experience and personalized services for visitors
        • All solutions
    • Integrations
    • Customer Stories
    • Partners
    • Resources
      • Content hub
        • Blog Read the latest industry trends and tips from the experts on customer experience
        • Resource Library Explore our content hub for guides, videos, webinars, and more
        • Product Updates Discover the latest product releases, improvements and updates
        • API Documentation Learn everything you need to know about using Qmatic API integration
        • FAQs Frequently asked questions about Qmatic
        • The Guide to Queue Management System Learn how to optimize your operations with a queue management system
        • The Guide to Appointment Scheduling System Insights on appointment and arrival management, resource planning and optimization
        • The Guide to Improve Patient Experience Learn more about what we mean when we say patient experience
        • The Guide to Customer Experience Management The complete guide on customer experience management
      • Accessibility
        • Accessibility at Qmatic Learn more about accessibility and our accessibility policy
    • Request a demo
    • Contact

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