Research: The 2025 state of accounts receivable management challenges in small and mid-market companies
This survey answers the following questions:
1. How do SMBs and Mid-Sized companies handle their accounts receivable?
2. Are the tools and processes they use truly effective?
3. What KPIs do they track?
4. How is their DSO evolving?
Methodology: In collaboration with the survey institute Innofact, Agicap conducted a comprehensive study targeting more than 500 CFOs of companies with annual revenues between £30m and £500m.
Some key figures from our research:
57%
of small and medium sized businesses in the UK are facing increasing DSO.
64%
of UK CFOs do not regularly track their DSO.
42%
of UK CFOs use a dunning software.
How to use the survey?
We regularly speak to CFOs who are struggling to get the best out of their credit management. This is why we conducted this survey to better understand the challenges they face in this area. The results of this survey will provide you with concrete insights to help you prioritise your projects and better convince your executive team of the investment required to automate your credit management process to reduce your DSO.
About Agicap
Founded in 2016, Agicap is at the forefront of cash management innovation, with a next-gen treasury management solution integrating Banking & ERP connectivity, Cash Management, Liquidity Planning, Accounts Receivable, Accounts Payable and Spend Management.
With over 8,000 clients across Europe, Agicap continues to empower businesses to achieve operational excellence and maintain a culture of cash performance.
