WE’RE GLOBAL
Security Certifications
A Dynamic Approach to Zero Trust
By continuously investing in a zero trust approach to cybersecurity, we protect your data and systems using a five-pillar approach.
Protect. Comply. Prevent. Every touchpoint covered.
We meet global security standards for privacy and information management. Our information security governance and compliance practices are audited regularly by Ernst & Young and Grant Thornton.
By continuously investing in a zero trust approach to cybersecurity, we protect your data and systems using a five-pillar approach.
Best-in-class compliance and coaching, physical and virtual access controls, and automated monitoring.
Detect calls that step outside of compliance guidelines, monitor call and screen activity in real time, and record and store 100% of audio and screen files.
Our communications, training, and operations teams work together on ongoing security awareness campaigns for our organization to educate employees on best practices and protocols.
We integrate all regulatory requirements with our CRM platform for each industry we serve. Our central architecture and multi-layer perimeter security provide unprecedented control and real-time endpoint protection.
Our employee self-service portal keeps agents up to date on information, and our automated coaching platform improves compliance and quality assurance by automatically triggering coaching sessions.
All data and internet access resides at secure data centers in geographically diverse U.S. locations connected through our MPLS network and fully mirrored with real-time data updates.
At iQor, we prioritize data security through comprehensive layered encryption practices and secure VPN usage.