Send and receive money on the go.

The below sets out a high-level summary of eligibility criteria for participation in Interac e-Transfer (the “Service”) and a summary of circumstances in which a Participant may be suspended from the Service. In addition to the eligibility criteria summarized below, Participants are required to meet all the requirements (including technical requirements) found in the Service’s governing documents. If your organization fits within the eligibility criteria below and would like to discuss participation in Interac’s services, please contact participation@interac.ca.

The following financial institutions are eligible to become Participants on the Interac e-Transfer service:

• providing regulated financial services in Canada as:
  • a bank; or
  • both a FINTRAC-registered Money Service Business and investment dealer regulated by the Canadian Investment Regulatory Organization;
• a Central Cooperative Credit Society, a Cooperative Credit Association or a local cooperative credit society;
• a foreign bank operating at least one full-service branch in Canada;
• a foreign life insurance company; or
• a trustee of a qualified trust.

Suspension:
Participants may be suspended from the Service where: the Participant no longer meets the Service’s participation criteria, the Participant has committed a material breach of its obligations, the Participant is in financial default, or the Participant is experiencing technical problems which prevent the Participant from properly participating in the Service.

Number of Agent locations may vary.

Availability subject to your participating financial institution’s policies. Please contact your participating financial institution for details.

Availability subject to participating financial institution’s policies and online banking functionality.

Funds may be delayed or services unavailable based on certain transaction conditions, including amount sent, destination country, currency availability, regulatory issues, identification requirements, Agent location hours, differences in time zones, or selection of delayed options. Additional Restrictions may apply.

A test question may be required for some or all money transfers received in certain international destinations, and in those destinations, the recipient may be required to provide either valid identification or the correct answer to the test question, or both, to receive the funds. Please contact your participating financial institution for details.

Payments will be made in the currency of the destination country (except in a limited number of instances where payment is made in U.S. dollars or other currency through a Western Union Agent in the destination country). There are no additional recipient fees, unless otherwise noted. Please contact your participating financial institution for details.

Pre-confirmed recipient amounts will not be provided for certain countries. In any such case, you will be notified in advance. Please contact your participating financial institution for details. Western Union also makes money on currency exchange.

*The WESTERN UNION name, logo and related trademarks and service marks are owned by Western Union Holdings, Inc. Used with permission.

Interac e-Transfer Disclosure: Bank of Canada Prominent Payment Systems Risk-Management Standards