Start a The UPS Store Franchise in 2025

Company Overview

About The UPS Store

Industry	Services (Other)
Related Categories	Postal & Business Centers, Miscellaneous Retail Businesses, Shipping Services
Founded	1980
Parent Company	United Parcel Service
Leadership	Sarah Casalan Bittle, President
Corporate Address	6060 Cornerstone Ct. W. San Diego, CA 92121
Social	Facebook, Twitter, LinkedIn, Instagram, YouTube, TikTok

Business Overview

Franchising Since	1980 (45 years)
# of employees at HQ	452
Where seeking	This company is offering new franchises throughout the US. This company is offering new franchises in the following international regions: Canada
# of Units	5,693 (as of 2024)

Information for Franchisees

Here's what you need to know if you're interested in opening a The UPS Store franchise.

Financial Requirements & Ongoing Fees

Here's what you can expect to spend to start the business and what ongoing fees the franchisor charges throughout the life of the business.

Initial Franchise Fee Definition: The initial fee paid to a franchisor to join their system What you need to know: Found in Item 5 of the FDD, this may be a flat fee, or may vary based on territory size, experience, or other factors.The franchise fee is an up-front (one-time) cost that a new franchisee pays to the franchisor. This fee is usually due at the signing of the franchise agreement and covers the right to use the franchisor's trademarks, name, and related business systems.	$9,950 - $29,950
Initial Investment Definition: The total amount necessary to begin operation of the franchise What you need to know: The initial investment includes the franchise fee, along with other startup expenses such as real estate, equipment, supplies, business licenses, and working capital. This is outlined in a chart in Item 7 of the FDD, showing a range of possible costs from low to high.	$216,417 - $608,975
Cash Requirement Definition: The minimum liquid capital you must have available in order to qualify to become a franchisee of this company.	$100,000
Veteran Incentives Definition: A discount or other incentive offered to military veterans who buy a franchise with this company.	$15,000 off franchise fee
Royalty Fee Definition: A ongoing fee paid to the franchisor on a regular basis. What you need to know: Most franchisors require franchisees to pay an ongoing royalty fee, which is detailed in Item 6 of the FDD. This fee is typically a percentage of weekly or monthly gross sales, but may also be a flat weekly, monthly, or annual fee.	5%
Ad Royalty Fee Definition: An going fee paid to the franchisor on a regular basis to support advertising or marketing efforts. What you need to know: This may also be called advertising fee, marketing fee, brand fund fee, and more, but the basic purpose is the same-- to support promotion of the brand systemwide. As with the royalty fee, it is detailed in Item 6 of the FDD, and can be a percentage of weekly or monthly gross sales or a weekly, monthly, or annual fee.	3.5%
Term of Agreement Definition: The length of time your franchise agreement will last. What you need to know: Franchise terms are typically anywhere from 5 to 20 years in length, but are sometimes instead dependent on factors such as the term of your lease. Once your term is up, you may have the option to renew your agreement, typically for a smaller fee than the original franchise fee.	10 years
Is franchise term renewable?	Yes

Financing Options

Some franchisors offer in-house financing, while others have relationships with third-party financing sources to which they refer qualified franchisees.

In-House Financing	The UPS Store offers in-house financing to cover the following: startup costs, equipment, inventory
Third Party Financing	The UPS Store has relationships with third-party sources which offer financing to cover the following: startup costs, equipment, inventory

Training & Support Offered

Franchisors offer initial training programs and a variety of ongoing support options to help franchisees run their businesses.

On-The-Job Training	104 hours
Classroom Training	40 hours
Ongoing Support	Purchasing Co-ops Newsletter Meetings & Conventions Toll-Free Line Grand Opening Online Support Security & Safety Procedures Lease Negotiation Field Operations Site Selection Proprietary Software Franchisee Intranet Platform
Marketing Support	Co-op Advertising Ad Templates National Media Regional Advertising Social Media SEO Website Development Email Marketing Loyalty Program/App

Operations

Additional details about running this franchise.

Is absentee ownership allowed?	Yes
Can this franchise be run from home/mobile unit? Definition: The business can be run from your home and/or a vehicle, and it is not necessary to have a retail facility, office space, or warehouse.	No
Can this franchise be run part time? Definition: This business can be run by the owner on a part-time basis (less than 40 hours per week) and/or as a side business; it is not necessary for the business to be open/run full-time.	No
# of employees required to run	3-5
Are exclusive territories available? Definition: An exclusive territory is a fixed area in which you are given the right to operate and in which no other units of the same franchise may be opened. What you need to know: Territory size may be based on factors such as radius, population size, zip codes, and more. Details can be found in Item 12 of the FDD.	No

Franchise 500 Ranking History

Compare where The UPS Store landed on this year's Franchise 500 Ranking versus previous years.

Additional Rankings

Curious to know where The UPS Store ranked on other franchise lists? Find out below.

Ranked #1 in Postal & Business Centers in 2024

Best of the Best

Ranked #6 in 2025

Franchise 500

Ranked #26 in 2025

Fastest-Growing Franchises

Ranked #13 in 2024

Top Global Franchises

Ranked #91 in 2024

Top Franchises for Diversity, Equity, & Inclusion

Ranked #1 in 2025

Top Franchises for Less Than $150,000

Ranked #9 in 2024

Top Brands for Multi-Unit Owners

Ranked #2 in 2024

Top Franchises For Veterans

Be In Business For Yourself, Not By Yourself

First-hand feedback from our franchise owners throughout the country has revealed that opening a franchise with The UPS Store was one of their most rewarding business decisions. Owning a franchise with an industry leading brand like The UPS Store offers aspiring entrepreneurs the opportunity to chase their dreams of small-business ownership and management with the trusted support of an experienced national brand behind you every step of the way.

Opening a franchise allows you to enjoy the freedom and flexibility of making your own business decisions and being your own boss, while working towards your goals of personal and financial independence.

With more than 5,400 locations across the U.S., The UPS Store is your trusted source for everything you need to know about owning a franchise. Count on the superior support and training of The UPS Store to get you started towards opening a franchise and channeling your dreams of entrepreneurship like never before! With The UPS Store you’re in business for yourself, not by yourself – and we’re here to help every step of the way.

Franchise Benefits

The UPS Store offers a variety of franchise opportunities. Our franchisees provide essential business products & services to the communities they serve.

The UPS Store franchise benefits include:

Brand Strength – The UPS Store is recognized as a top retail brand by The Business Journals’ American Brand Excellence Awards and has been ranked #1 in the business services industry for 35 consecutive years by Entrepreneur Magazine’s Franchise 500.
National Advertising and Marketing - Our national advertising campaigns build brand awareness while regional efforts and local store marketing builds excitement in your neighborhood.
World-Class Training – As part of our training program, new franchisees complete a comprehensive multi-part training program.
Dedicated Support and Tools – The UPS Store is committed to providing you with the tools and support to operate and grow your business.
Corporate Retail Solutions – Program designed to foster long-term relationships between The UPS Store franchised locations in the U.S., corporate and other clients by offering viable business solutions to help improve a client’s operations and enhance the customer service experience.
Multi-Unit Opportunities - Approximately 52% of our franchisee network owns more than one center. For qualified franchisees, we may offer reduced franchise fees and specialized training to help you expand.

Franchisee Support

As an aspiring entrepreneur, choosing the franchise that fits your unique personality and professional goals is a tough task. Afterwards, choosing the right location for your franchise can be equally challenging. With The UPS Store, you're confidently backed by a dedicated support staff that works to identify the best franchise opportunities at the desired location for you.

How it Works

Own a The UPS Store Center

Whether you're a seasoned entrepreneur or just exploring a new path to financial growth, you'll find unmatched franchise opportunities when you purchase a The UPS Store® franchise.

Packaged for Growth

When you purchase a The UPS Store® franchise, you’re purchasing a lot more than a brick-and-mortar location. You also get the support, name recognition and reputation of The UPS Store® brand.

Purchase Options

Traditional: Non-Rural Locations

A standalone center located in retail shopping locations with high visibility

Traditional: Rural Locations

A standalone center located in areas of less population density within tight knit communities

Non-Traditional

A center located inside a retail business, hotel, convention center, college campus or military base.

Disclaimer

The information on this page is not intended as an endorsement or recommendation of any particular franchise or business opportunity by Entrepreneur Media. Our listings and rankings are solely research tools you can use to compare opportunities. Entrepreneur stresses that you should always conduct your own independent investigation before investing in a franchise or business opportunity. That should include reviewing the company's legal documents, consulting with an attorney and an accountant, and talking to former and current franchisees/licensees/dealers.

Updated: December 12th, 2022

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