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About PetDesk

With powerful solutions designed to solve your daily pain points for more efficient care, we're actually all about you.

Simplify calls and save time with PetDesk Phones

How much time would you save in a week if you saved 30 seconds per call? Well, if you had 500 calls a week—potentially over 4 hours! With PetDesk Phones, savings like this could be possible.

Our veterinary-specific VoIP phone system easily integrates with both your PIMS and PetDesk Communications, giving you instant access to client and patient information to make every conversation simple and satisfying.

PetDesk Phones are powerful tech tools (not just ‘basic phones’) specifically designed for veterinary clinics.

Mockup of PetDesk's voice system

The power of PetDesk Phones

With features like caller ID and centralized access to client and patient data, you’ll save time and be prepared to provide quick and accurate advice to pet owners on the spot. Plus, PetDesk Phones’ intuitive interface lets your staff easily identify critical data—like missing contact info—so your staff is ready to take action as soon as they answer the phone.

Reduce the length of calls and minimize the rate of dropped calls.

Improve client satisfaction with a personalized phone experience.

Manage all communication and client interactions in one platform.

Track and manage each client conversation more effectively.

Handle after-hours calls with auto-SMS responses.

Boost compliance by instantly accessing client and patient info.

Update client info and book or confirm appointments effortlessly.

Follow up on no-shows, past-due balances, and so much more!

The perfect pairing; PetDesk Communications and PetDesk Phones

PetDesk Phones is designed to integrate seamlessly with your current PetDesk Communications suite. Access everything you need directly through the PetDesk Dashboard, providing you with a unified and comprehensive view of your client interactions.

Happy CSR during onboarding

Unified dashboard:

Access PetDesk Phones directly within the PetDesk app.

Call handling:

View caller information directly within the browser.

Information display:

See all your call activity and assign follow-up tasks.

Call recording:

Automatically record client calls for future reference.

PIMS integration:

Simplify your workflow with full PIMS compatibility.

Consolidation:

Manage key info right from your PetDesk dashboard.

“PetDesk Phones have absolutely changed the way we interact with clients.”

bree koehler, practice manager, san benito veterinary centre

Beyond analog:
the PetDesk Phones advantage

Why choose PetDesk Phones over outdated analog systems?
Experience the difference with features designed for modern veterinary practices.

Patented VoIP:

Get the best sound quality, and forget dropped calls.

Customization:

Personalize the client experience with custom software.

24/7 Support:

Partner with a team who’s with you every step of the way.

Ready to save your team a ton of time and simplify calls?