What does an iPad game have to do with enhancing business processes?

Download our white paper: The Web Genie, Binary Search Algorithms and Customer Support to find out.

web-genie-brainWhen Pavan Bagai got to thinking about the binary search functionality and Artificial Intelligence (AI) behind his favorite new iPad game, a question came to light: Could the same mind-reading technology be applied to enable real-time problem diagnoses, issue resolution, or coding and classification for EXL customers?

Download The Web Genie, Binary Search Algorithms and Customer Support to learn:

  • How the combination of database, binary search and AI can be harnessed to strengthen customer support processes in every business.
  • Real-life examples of how this type of technology can increase first-time issue resolution.
  • Potential challenges of implementing these processes in your organization and how to choose the path to success.

Don't wait. Download your copy of Pavan Bagai's insightful white paper today to stay ahead of the curve.

By Pavan Bagai

President and Chief Operating Officer