BPaaS: What Buyers Should Know

Business Process as a Service (BPaaS) offers many benefits to service providers, who have made significant investments in the process. These investments have resulted in two broad BPaaS categories; what should buyers know before investing in BPaaS?

BPaaS provides many benefits to business, including reduced Total Cost of Ownership, as well as faster time to market, reduced management overhead, and more. But what are the most important points for buyers to take into account when investing in BPaaS?

EXL's complimentary white paper discusses:

  • Critical areas buyers should evaluate when considering investing in BPaaS
  • How to evaluate a seller's credentials in analytics in order to best determine ROI down the road
  • How to ensure the BPaaS offering will meet regulatory compliance standards and SLAs for many functions

BPaaS provides businesses many benefits, but there are several factors to consider before investing. Know how to evaluate BPaaS offerings. Get your copy of BPaaS: What Buyers Should Know today.